Key features and capabilities of SAP SuccessFactors
Frequently Asked Questions
Search the list below to find answers to frequently asked questions about Human Capital Management (HCM) solutions from SAP SuccessFactors.
SAP SuccessFactors solutions are cloud-based HCM software applications that support core HR and payroll, talent management, HR analytics and workforce planning, and employee experience management. The suite – now called SAP SuccessFactors Human Experience Management (HXM) Suite – provides individualized experiences that keep employees happy, productive, and engaged. Launched in 2001 and part of the SAP family since 2012, SAP SuccessFactors solutions are used by over 200 million users in 200+ countries and territories around the world.
SAP HR was a key module in SAP ERP on-premise software that supported end-to-end human capital management for an organization. Now, SAP HR has evolved into SAP SuccessFactors Human Experience Management (HXM) – a cloud-based suite of HR solutions that put employees first. These solutions include a powerful HRIS as well as tools for employee experience management, onboarding, learning, performance management, succession and development, people analytics, and much more. But, SAP HCM (Core HR and Payroll) on SAP S/4HAN is still available for the customers.
SAP HCM, also known as the SAP SuccessFactors Human Experience Management (HXM) suite, includes cloud HCM solutions in four key areas:
1. Employee Experience Management – which includes a wide range of employee surveys, feedback analysis, and guided action
2. Core HR and Payroll – which includes a powerful HRIS, payroll software, self-service HR, time and attendance, and more
3. Talent Management – which includes solutions for recruiting, onboarding, learning, performance management, compensation, and more
3. HR Analytics and Workforce Planning – which includes AI-powered people analytics, scenario modeling, what-if analysis, and strategic workforce planning
HXM – or human experience management – is the next generation of human capital management (HCM) software. HXM builds on the best of HCM to help organizations deliver better business results by putting people at the heart of everything they do. SAP SuccessFactors HXM Suite is completely designed around employees – how they work, what they need, and what motivates them.
There are a wide range of SAP SuccessFactors training and certification options for SAP partners and customers to explore. The SAP Learning Hub provides customer and consultant-level courses in e-learning and digital handbook formats – including learning rooms, live sessions, and hands-on learning workshops. SAP Learning Hub courses range from payroll, compensation, and performance to people analytics, HR reporting, and much more. And for implementation and application consultants, SAP SuccessFactors Academy Training teaches the skills necessary to perform system configuration and implementation – and also offers prerequisite training for the Associate Certification exam.